At Explorica, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services, including bookings for flights, trains, buses, shuttles, hotels, travel documents, and accommodations in destinations such as Bali, Bromo, Labuan Bajo, and Yogyakarta.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email, phone number, date of birth, passport/ID details, and payment information when you book a service.
Travel Details: Destination preferences, trip dates, accommodation choices, and transportation selections.
Technical Information: IP address, device information, and browsing behavior when visiting our website.
2. How We Use Your Information
We use your information to:
Process bookings, payments, and confirmations.
Provide customer support and respond to inquiries.
Send booking updates, promotions, and travel-related notifications.
Improve our website, services, and customer experience.
Ensure compliance with legal and regulatory requirements.
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share information with:
Service Providers: Airlines, hotels, transport operators, and travel document agencies to complete your booking.
Payment Gateways: Secure third-party payment processors to facilitate transactions.
Legal Authorities: When required by law for fraud prevention, security, or compliance.
4. Data Security
We take appropriate security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no online platform can guarantee complete security, so we encourage users to safeguard their personal information.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and improve our services. You can manage cookie preferences through your browser settings.
6. Your Rights & Choices
Access & Update: You can request access to your personal information and update any inaccuracies.
Opt-Out: You can unsubscribe from marketing emails at any time.
Data Deletion: You may request the deletion of your personal data, subject to legal and operational requirements.
7. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website, and continued use of our services implies acceptance of the revised policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at exploricatravelinternusa@gmail.com.