Welcome to Explorica. By using our services, you agree to the following terms and conditions. We provide booking services for flights, trains, buses, shuttles, hotels, and travel documents, as well as accommodations in popular destinations such as Bali, Bromo, Labuan Bajo, and Yogyakarta.
Booking & Payments
All reservations are subject to availability and confirmation.
Prices may vary based on demand, season, and provider policies.
Full payment or a deposit may be required at the time of booking, depending on the service provider’s terms.
Cancellations & Refunds
Cancellation policies vary by service and provider. Please review specific terms before booking.
Refunds, if applicable, will be processed according to the provider’s policies and may include cancellation fees.
Travel Documents & Requirements
Customers are responsible for ensuring they have valid passports, visas, and other necessary travel documents.
We assist in obtaining travel documents but are not responsible for approvals or rejections by authorities.
Liability & Responsibility
We act as an intermediary between travelers and service providers (airlines, hotels, transport operators, etc.).
We are not liable for any delays, cancellations, loss of personal belongings, or service failures caused by third-party providers.
Changes & Modifications
Service providers may change schedules, routes, or policies. We will notify customers of any significant changes.
In case of unforeseen circumstances (e.g., natural disasters, government restrictions), we will assist in finding alternative solutions but cannot guarantee full refunds.
User Conduct
Users must provide accurate personal and payment information.
Any fraudulent or inappropriate use of our platform may result in service cancellation without refund.
By proceeding with a booking, you acknowledge that you have read, understood, and agreed to these terms and conditions. For further inquiries, please contact our customer support team at exploricatravelinternusa@gmail.com